Measuring ROI is one of the biggest challenges in learning and development. Whether you are evaluating compliance training ROI, sales training ROI, customer training ROI, or the overall learning and development ROI, the question is the same: how do training initiatives translate into real behavioral change and measurable business impact?
The Learnifier Learning Pyramid provides a structured way to measure training and learning ROI — from motivation and engagement to results and return on investment.
Don't know how/lack internal knowledge
No one asks for results
Fear of negative results
Other
Effective follow-up creates a clear connection between learning and organizational development.
Nearly all business leaders (98%) demand clear, measurable impact from investments in competence development.
When participants see that their efforts deliver results, both motivation and willingness to continue developing increase.
With our learning pyramid, you ensure that learning doesn’t just happen - it delivers measurable results linked to business objectives.
The learning pyramid helps you create engaging and effective training by, step by step, identifying what’s required to increase completion rates and measure real impact. It shows where you are in the process and how to improve learning to ensure training is relevant, value-creating, and aligned with business goals. Try our learning pyramid and maximize the impact of your training.
By meeting participants’ needs and expectations, you create the foundation for engaging and effective training that leads to real results.
An engaging training design leads to more satisfied participants and increases the likelihood that they apply their new knowledge in practice, creating long-term value for the organization.
Evaluate quality and delivery by gaining insights into how the training was delivered and how participants experienced it. These insights provide a solid foundation for further analysis and improvement.
The true value of training emerges when knowledge is translated into insights and actions that drive change. What skills and insights do participants take away from the training? How does it affect their work and decision-making?
It is only when learning leads to new ways of acting in everyday work that it creates real impact. Learning becomes meaningful when it changes how we think and act in working life — but how do we know if such a change has occurred?
Evaluating results shows how training contributes to organizational goals and justifies continued investment. Through measurable KPIs, follow-up, and data analysis, we can ensure real business value.
By calculating ROI, we can compare the costs of training with the financial benefits it has generated. This may include increased revenue, reduced costs, or improved efficiency.
Now that we’ve gone through each level, let’s look at how you can use the entire Learning Pyramid in practice.
Start by designing your training from the top down, structuring the content strategically.
Deliver the training from the bottom up to ensure both understanding and long-term learning.
